Question 1

How is B2B e-commerce different from a normal online store?

Accepted Answer

The buyer is usually reordering to negotiated pricing on credit terms, not browsing and paying by card. So B2B stores prioritise fast repeat ordering, account-specific pricing and catalogues, quote-to-order flows, and tight ERP and stock integration — a different build from a consumer shop with a trade discount.

Question 2

Can you handle account-specific pricing and catalogues?

Accepted Answer

Yes. We build the store so a logged-in account sees its contract prices, volume breaks and permitted products, driven from your ERP or pricing system rather than hand-maintained. That is usually the single biggest reason trade buyers will use the site instead of phoning their rep.

Question 3

Do you integrate with our ERP and stock system?

Accepted Answer

That is the core of the work. We connect the store to your ERP, stock, pricing and accounts so orders, inventory and pricing stay in one place. The store build and the integrations are scoped together — site from £4,500, integration work under software from £18,000.

Question 4

Can buyers request quotes and use purchase orders?

Accepted Answer

Yes. We design quote-to-order and PO/approval flows alongside instant checkout, so the buyer who needs a quote or internal sign-off is served as well as the one who reorders and pays immediately.

Question 5

What platform do you build B2B stores on?

Accepted Answer

It depends on the complexity. For catalogue-led trade sites we often build on Duda; for heavy pricing logic, integrations and bespoke flows we build it as software on our own stack. We recommend the right one in discovery rather than forcing a platform you will outgrow.

Question 6

Can you replatform our existing trade store without losing customers?

Accepted Answer

Yes. We baseline current behaviour, map every product and URL for redirects, migrate accounts and order history carefully, and switch over in stages where the risk is high. A replatform should keep your buyers' habits intact, not retrain them.

Trade ordering that feels effortless.

Fast reordering

Account pricing

Quote to order

Built for the reorder, not the browse.

Knows the account

One set of numbers

Serves both buyers

Fair questions.

Trade ordering that feels effortless.

Fast reordering

Account pricing

Quote to order

Built for the reorder, not the browse.

Knows the account

One set of numbers

Serves both buyers

Fair questions.

How is B2B e-commerce different from a normal online store?−

Can you handle account-specific pricing and catalogues?+

Do you integrate with our ERP and stock system?+

Can buyers request quotes and use purchase orders?+

What platform do you build B2B stores on?+

Can you replatform our existing trade store without losing customers?+