Our method: Blue Ocean positioning and StoryBrand messaging - how we build sites that win
Expertise - B2B retail

Sell into stockists and trade.

Selling into stockists, distributors and trade. Catalogues that work like sales tools, trade portals, and the credibility layer that gets you ranged.

Trade catalogues

Product ranges presented for the buyer placing a 500-unit order, not a single one - specs, cases, MOQs.

RANGES · SPECS · MOQS

Trade portals

Account pricing, reordering and stock - the self-serve layer that keeps wholesale customers loyal.

ACCOUNTS · REORDERING · PRICING

Get-ranged credibility

The brand and proof that convinces a category buyer you'll sell through.

BRAND · VELOCITY PROOF · SUPPORT

Wholesale-grade, consumer-smooth.

Trade buyers are still people - the experience should feel effortless.

Catalogue as sales tool

Filterable, spec-complete, always current.

Self-serve wholesale

Reorders without the phone call.

Integrated stock & pricing

Connected to your ERP so nothing is ever wrong.

Trade buyers arrive knowing exactly what they want.

B2B retail traffic behaves nothing like consumer retail. The visitor is usually a buyer, a specifier or a purchasing manager with a product code, a specification or a job to complete, and their objective is to confirm availability and price and move on. Discovery merchandising - hero carousels, lifestyle photography, curated edits - serves the consumer mindset and gets in the way of this one.

What they need instead is unglamorous: search that tolerates part numbers and misspellings, filters that match the attributes they actually specify by, stock that is honest rather than optimistic, and specifications complete enough to make a decision without phoning anyone. Every one of those is a data problem before it is a design problem.

That is why range work starts with the product data rather than the templates. A catalogue modelled properly - attributes, variants, relationships, downloadable documentation - can be presented well. A catalogue of inconsistent records cannot be rescued by design, and the site will keep sending buyers to the phone.

Code-tolerant searchAttribute filtersHonest stockFull specifications

Range depth is a search asset, if it is structured.

A large catalogue is one of the strongest organic assets a B2B retailer can hold, because buyers search for exactly the things it contains: specific products, specific codes, specific comparisons. Realising that requires each product and category to be a real, indexable, individually useful page rather than a state inside a filtered application - which is how a lot of catalogue sites quietly become invisible.

Category pages deserve particular attention. Left as bare product grids they compete with nothing; given genuine guidance - what distinguishes the options, what to consider when specifying, what most buyers in this situation choose - they become the page that ranks and the page that converts, because they answer the question behind the search.

Structured product data pays twice here: the same modelling that makes filtering work also produces the schema that makes listings eligible for richer search results.

Wholesale and retail on one site, without confusing either.

Many B2B retailers serve trade accounts and end customers from the same catalogue at different prices under different terms, and the common failures are opposite: a public site that leaks trade pricing, or a trade experience so gated that legitimate buyers cannot see what you sell before registering.

The workable pattern is a public catalogue that is fully browsable and indexable, with pricing and ordering that resolve to the logged-in account - trade sees contract prices and credit terms, everyone else sees list. It keeps the SEO value of an open catalogue while protecting the commercial relationships underneath.

The account experience is then where the real work sits: reordering, lists, order history and approvals. That is the same argument as the B2B e-commerce page, and where the two overlap we build them as one project rather than two.

The playbook

How we build for b2b retail.

01

Listing-winning brand presentation

Buyers stock brands their customers will recognise and reorder. We present range, support and sell-through evidence the way a category manager evaluates it.

02

Trade portals that remove reorder friction

Account pricing, order history and one-click reorder, integrated with your stock and invoicing systems, built as software rather than a bolted-on plugin.

03

Specification-grade product data

Coptrz sells commercial drone equipment to enterprise and public-sector buyers. Its site works because product data, training and compliance are structured for professional evaluation. Qualified leads rose 92%.

04

Found at the moment of sourcing

Trade buyers search by product type, standard and problem. SEO and AI visibility tuned to sourcing terms put you on the shortlist before a rep ever calls.

Relevant work

Fair questions.

Yes: account-specific pricing, order history, reorder flows and integrations with stock and invoicing systems. Portals are scoped as software from £18,000 and designed alongside the public site so the brand holds together.